Cookie Policy

Practice Autopilot Cookie Policy

This Cookie Policy explains how Practice Autopilot Ltd (“we”, “us”, “our”) uses cookies and similar tracking technologies on our website practiceautopilot.co.uk

(the “Site”) and in connection with our Software as a Service offerings and related functionalities (“Services”). It also explains your rights and choices with respect to cookies.

1. What are Cookies & Similar Technologies

Cookies are small text files placed on your device (computer, tablet, mobile) when you visit a website. They are widely used to make websites work, or work more efficiently, and to provide information to the owners of the site.

“Similar technologies” include things like web beacons, pixel tags, tracking scripts, local storage, etc., which also collect or store information about your visit.

2. Why We Use Cookies

We use cookies / tracking technologies for several purposes, including:

Strictly necessary cookies: needed for the core functionality of the Site or Services (e.g., authentication, login sessions, security, ensuring the platform works).

Performance & analytics cookies: to understand and improve how our Site and Services are used (e.g., which pages/features are used, load times, crash reports).

Functionality / preference cookies: to remember your settings or preferences (e.g., language, display preferences).

Marketing, advertising & tracking cookies: to deliver or measure effectiveness of marketing, advertisements, or to track usage across sites / for profiling.

3. Types of Cookies We Use

Here are typical types of cookies we may use (this list should be adapted to your actual cookies after audit):

Category Purpose / What it does Examples / Duration

Strictly Necessary Cookies Ensure you can log in, maintain session, security features Session cookies; may expire at end of browser session or after a short period

Performance / Analytics To measure usage of features, to analyse traffic, monitor errors, improve the platform e.g. Google Analytics or similar; persistent cookies (e.g. 1-2 years depending on provider)

Functionality / Preference Cookies Remember your preferences (e.g. language, UI settings) so you don’t have to set each time Persistent cookies; often months to a year

Marketing / Advertising / Tracking Used for showing relevant ads, tracking effectiveness of campaigns, tracking behaviour across sites Often third-party cookies; durations vary.

4. Third-Party Cookies

We may allow third-party providers (such as analytics platforms, advertising networks, integration partners) to set cookies or use tracking technologies when you use our Site or Services. These third parties may use cookies to collect information about your browsing habits over time and across different websites. We do not control these third-party cookies and their use is subject to their own policies. We will try to list known third-party cookie providers and links to their policies.

5. Your Consent & Control

When you first visit our Site (or at other appropriate times), we will display a cookie consent banner / notice asking you to accept or decline non-essential cookies.

You may at any time change or withdraw your consent via the cookie settings tool (if available) or via your browser settings.

Disabling or refusing non-essential cookies may affect the functionality of some parts of the Site or Services. Strictly necessary cookies cannot be disabled without breaking core features.

6. How to Manage Cookies

You can control or delete cookies through your browser settings. The following are links / instructions for common browsers:

Chrome

Firefox

Safari

Edge

You can also use cookie setting/preferences tools we provide (if any) on our Site to enable or disable categories of cookies.

7. Duration of Cookies

Some cookies expire at the end of a browser session (session cookies). Others are persistent cookies, which remain on your device for a set period (e.g. several months or up to a couple of years) or until you manually delete them or withdraw consent.

8. Changes to this Cookie Policy

We may update this Cookie Policy from time to time (e.g. when we add new software / integrations, when regulations change). When we do, we will update the “Last Updated” date. We may also notify you of material changes by posting a notice on our Site or via email (if appropriate).

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Practice Autopilot Ltd

830 Newport Road Cardiff CF3 4LH

[email protected]

02922600900

10. Legal / Regulatory Basis

We implement this Cookie Policy in order to comply with:

UK GDPR

The UK’s Privacy and Electronic Communications Regulations (PECR)

Guidance from the Information Commissioner’s Office (ICO) on cookies and similar technologies