Reputation Management

Turn Happy Patients into 5-Star Reviews

Turn patients into promoters with Autopilot's™ reputation manager.

Online reviews are today’s word of mouth — and they can make or break your clinic’s success. Before booking, most patients turn to Google or social media to check your reputation. Positive reviews show potential patients that others trust you, value your care, and had a great experience. Whereas, one bad review can damage your reputation and cost you dozens of potential patients!

With Practice Autopilot™, you can automaticity turn happy patients into 5 star reviews using our reputation manager.

FEATURES

Review Requests

Whether you prefer Google, Facebook, or Trustpilot, Practice Autopilot™ ensures your patients are prompted to leave a review on the platforms that matter most. Review requests are sent automatically via SMS, WhatsApp, or Email after their appointment — all fully branded and personalised. Want more control? You can switch between automatic or manual mode, giving you the power to choose who receives a request and when. It’s the perfect blend of automation and flexibility to help you consistently build a trusted, 5-star reputation - without lifting a finger!

Automated AI Responses

With Practice Autopilot’s™ AI-powered review responder, every patient comment gets the attention it deserves — automatically. Our intelligent system replies to reviews in a warm, professional tone that makes your patients feel heard and appreciated. Better still, consistent engagement signals to Google that your clinic is active, responsive, and trustworthy — giving your local rankings a healthy boost. It’s a hands-free way to strengthen relationships and grow your visibility, all while you stay focused on patient care.

Google Reviews Widget

Practice Autopilot's™ google review widget enables you to display your reviews directly on your website so you can showcase your 5 star reputation to the world. The widget not only displays your best reviews in real time, but also actively encourages new patients to leave their own. And with smart filtering, only the most positive feedback is published, helping your clinic maintain a professional image that builds confidence and trust.

Why choose

Autopilot's™ Reputation Manager?

  • Automate review requests and responses effortlessly

  • Build instant trust with a steady stream of 5-star reviews

  • Boost your Google ranking and stand out in your community

  • Filter negative feedback to protect your clinic’s reputation

Frequently Asked Questions

How does Autopilot™ help me get more 5-star reviews?

Autopilot™ automatically sends personalised review requests to your patients via SMS, WhatsApp, or Email after their appointment — making it easy for them to leave a glowing review with just a tap.

Can I control which patients receive review requests?

YES. You can choose to send review requests automatically to every patient or manually select who receives them, giving you complete control over your clinic’s reputation strategy.

What happens if a patient leaves negative feedback?

You will be alerted to negative feedback in the Go High Level app. From there you can contact the patient directly via email, SMS or phone to resolve the issue. If the feedback is malicious then you can report this to Google with a click of a button.

Is this feature included in the £67/month plan?

YES! We have a simple pricing policy that includes every feature and benefit of the Practice Autopilot's™ Go High Level system. There are small additional charges depending on the usage of automations, emails, phone calls, SMS messages etc. which you can view HERE